Order Processing

Making sure orders are processed in a timely manner is, potentially, the most important part of the e-commerce process. For your convenience, we’ve provided a quick tutorial video as well as step-by-step instructions you can refer back to as needed....

Once a customer places an order, you’ll be able to view it in the Order Contents area of your Control Panel. You are also able to edit or add additional items in this section, should you need to update an order. To edit existing contents, use the E...

When you are processing an order, it is important to make sure you have the parts in stock. To create an invoice to attach to your DMS invoice use the Print Order tab on the gray navigation bar.  Once the order has been printed, the “Print Order...

Capturing Payments: When a customer pays for an order with their credit card, you must capture the payment, following the instructions detailed in the Billing Details tab .  Once you are in Billing Details, you’ll find the transaction line an...

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Fraud demands urgent attention and SimplePart has the tools and know-how to help you combat this issue. SimplePart’s Control Panel has several built-in features to help you take proactive measures against fraudulent orders. Ways to prevent fra...

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This article will show you how to turn on a setting to automatically charge the Colorado Retail Delivery fee to orders with a Colorado shipping address.

Please note, this guide is for U.S. dealers only . For dealers outside of the U.S., please contact the SimplePart support team at support@simplepart.com . View and download the PDF here. View and download the PDF here. ...